The development of a management competency model and a development centre

Abstract

In 1999, the Hong Kong Productivity Council (HKPC) has developed a Hong Kong focused Management Competency Model and a Development Centre which aimed to improve the organisation's capability to develop managers for general management roles. The project began with the development of the Management Competency Model which formed the foundation of the Development Centre. The research process included surveys and focus group meetings. The Management Competency Model comprised 31 competencies grouped under 8 clusters. The assessment tools adequately measuring the competencies identified in the Model included personality questionnaire, 360 degree assessment exercise, group discussion on business case, role play, presentation, and interview.